Customer Service: International Orders

Countries We Ship To:
Australia, Canada, Dubai (UAE), France, Finland, Germany, Hong Kong, Italy, Japan, New Zealand, Norway, Puerto Rico, South Korea, Spain, Sweden, Switzerland, and the United Kingdom. If you do not live in one of our authorized countries, we will ship to any U.S. location where you can have freight forwarding issued from there.

All international orders are verified by our billing department. If there is a discrepancy with your billing information we will contact you to resolve the issue. To ensure quick processing of your order please ensure that any international order (any orders shipped or billed outside the US) has a shipping address that matches the billing address. If there is a billing issue that needs to be resolved on your order we may hold shipment until billing information can be verified.

International Shipping
We ship our international orders with UPS Worldwide Expedited which takes roughly 7-10 business days. To determine the cost of shipping please add the items you wish to purchase to your cart. Once you see the Shopping Cart page displayed you will be able to select your country and have your shipping fees calculated.
The International shipping rate does not include duties and taxes in the shipping cost. If you ship via International Shipping, regardless of the country you are shipping to, you will have to pay duties and taxes to the delivering company. Please check with your local government or UPS agency to estimate the amount you will be charged by them.

Please Note: Clive Coffee reserves the right to limit quantities and or charge actual shipping charges on bulk orders and shipments over 20 pounds. Heavy and oversized orders may require additional shipping charges.

International Billing
We accept Visa, MasterCard, American Express, and Discover credit cards as our only methods of payment for international orders. All prices listed on CliveCoffee.com are in US dollars. You will be charged by your credit card company the US dollar amount converted by your country's current exchange rate.

All international orders are verified by our billing department. If there is a discrepancy with your billing information we will contact you (via email) to resolve the issue. To ensure quick processing of your order please ensure that any international order (any orders shipped or billed outside the US) has a shipping address that matches the billing address. If there is a billing issue that needs to be resolved on your order we may hold shipment until billing information can be verified.



Other questions:
Give us a call at 800.520.2890 or email to sales@clivecoffee.com and we'll get it all figured out for you!