Customer Service: International Orders
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We have partnered with Bongo International to service our international customers.
Bongo provides a streamlined and cost-effective way for us to ship to our international customers. It's quite easy to use; simply add items to the cart and enter your international address in the Shipping section. If you select a country outside of the US, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs that include duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.
NOTE: Please contact us for details about how our warranty policy affects international customers. Typically your purchase is covered for warranty replacement or repair in the US at our facility. If your purchase requires warranty or repair work, you will need to send the item with all shipping costs prepaid to us for service. All payment, shipping, or return requests should first be submitted to Bongo at Support@BongoUS.com